Blog Posts

November 18, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification tagged ransomware incident response, cyberattack communications

When a cyber attack hits, it rarely arrives as a clean, contained “IT problem.” It hits people. Picture a regional hospital early on a Tuesday. Registration desks are busy, lab systems are processing orders, and clinicians rely on electronic health records for every decision. Suddenly, screens freeze. Access to the EHR, billing, imaging, and even email disappears. IT announces a …

October 25, 2025 Posted by Amber Malinovsky in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged emergency alerts, natural disasters, emergency management

The day the water rose On September 27, 2024, Hurricane Helene brought flash flooding to Erwin, Tennessee. At 10:39 a.m., Impact Plastics lost power as water began pooling outside. By 10:51 a.m., supervisors told workers they could leave if they felt unsafe, but it wasn’t issued as a clear evacuation order. Within the next hour, conditions changed fast. By around …

November 6, 2025 Posted by Dan Banning in Business Continuity, Crisis Communications, Mass Notification, Internal Communications tagged hr information system, HRIS, employee communications

Accurate employee data forms the foundation of every successful communication plan. In an emergency or critical event, knowing who to contact and how to reach them can determine whether people get the help and information they need in time. A modern mass notification system that integrates with an HR platform keeps your employee information up-to-date and ready to be used …

December 17, 2025 Posted by Amber Malinovsky in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged tenant communications systems, tenant safety, emergency management plan

Why the Communication Tools Built into Your Tenant Management System Don’t Cut It Oftentimes, property managers default to the built-in communications features of their tenant management software since they figure they’re already paying for it. But then an emergency will happen, such as a natural disaster or an active shooter, and the shortcomings of these built-in features become evident. Since …

November 12, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged tenant safety, employee safety, natural disasters, extreme weather

Winter storms, blizzards, ice storms, and polar cold now affect nearly every region of North America at some point each year making it difficult to communicate with tenants, employees, and customers. High winds, freezing rain, heavy snow, and dangerously low wind chills can strand people at home or on the road, knock out power for days, and create real threats …

December 4, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged tenant communications systems, emergency alerts, resident safety

Most property management teams feel confident about their hardware. The panels are inspected, alarms are tested, and monitoring contracts are in place. What is less clear is this. When something goes wrong at 2 a.m., how do residents actually know what to do, and how do you know who is still at risk? That gap is why many operators are …

August 26, 2025 Posted by Jordan Hand in Crisis Communications

In today’s unpredictable world, organizations can no longer afford to simply react to crises—they need to anticipate, monitor, and act before disruptions put people and operations at risk. That’s exactly what RedFlag’s new Threat Intelligence feature delivers. During a recent webinar, RedFlag Senior Account Executive Lee Johnson walked through how Threat Intelligence extends the platform beyond mass notifications to become …

August 6, 2025 Posted by Jordan Hand in Crisis Communications

When flash floods swept through Kerrville, Texas on the morning of July 4th, James Avery wasn’t given advance warning. There were no alerts—just a rapidly rising river and an urgent need to account for hundreds of employees across multiple facilities. Thanks to RedFlag, they could. A Jewelry Brand with Deep Texas Roots—and a Crisis on Their Doorstep James Avery, the …

October 8, 2018 Posted by Pocketstop in Crisis Communications

It was arguably one of the most dreaded crises of our decade: the first Ebola diagnosis in the U.S. in Dallas, Texas in 2014. Independent reports into the Ebola crisis indicated a general lack of preparedness and stumbling caused by communication failures. Coupled with the frenzied social media, news about the crisis quickly exploded out of proportion, spreading like wildfire …

May 3, 2023 Posted by Pocketstop in Mass Notification, Crisis Communications

Active shooter mass notification solutions may help you improve the safety of so many individuals. What exactly is an active shooter (the official definition)? According to the FBI’s website: The FBI defines an active shooter as one or more individuals actively engaged in killing or attempting to kill people in a populated area. Implicit in this definition is the shooter’s …