Category: Internal Communications
When Microsoft Went Dark: The Hidden Risk in Relying on a Single Communication Platform
February 10, 2026 Posted by Jordan Hand in Business Continuity, Crisis Communications, Mass Notification, Internal Communications
In late January 2026, tens of thousands of organizations across North America and around the world found themselves in an uncomfortable but now-familiar scenario: their primary communication and collaboration tools just stopped working. On January 22, 2026, Microsoft 365, the backbone of email, messaging, and productivity for countless businesses, experienced a massive outage that persisted for over nine hours, …
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6 Critical Communications Platform Requirements for Industrial Workplaces
January 27, 2026 Posted by Jordan Hand in Crisis Communications, Mass Notification, Internal Communications
How Modern Employee Alert Systems Reduce Risk, Downtime, and Confusion Industrial workplaces are inherently complex and high-risk environments. Factory floors, construction sites, distribution yards, utility plants, oil and gas operations, and multi-building campuses all share one defining challenge: when something goes wrong, communication must be immediate, precise, and reliable. Yet in many organizations, the biggest risk isn’t the machinery, the …
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When Seconds Count: Emergency Management Lessons from the Impact Plastics Flood
October 25, 2025 Posted by Amber Malinovsky in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged emergency management, emergency alerts, natural disasters
The day the water rose On September 27, 2024, Hurricane Helene brought flash flooding to Erwin, Tennessee. At 10:39 a.m., Impact Plastics lost power as water began pooling outside. By 10:51 a.m., supervisors told workers they could leave if they felt unsafe, but it wasn’t issued as a clear evacuation order. Within the next hour, conditions changed fast. By around …
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The Essentials of a Modern Tenant Communication System
December 17, 2025 Posted by Amber Malinovsky in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged tenant communications systems, tenant safety, emergency management plan
Why the Communication Tools Built into Your Tenant Management System Don’t Cut It Oftentimes, property managers default to the built-in communications features of their tenant management software since they figure they’re already paying for it. But then an emergency will happen, such as a natural disaster or an active shooter, and the shortcomings of these built-in features become evident. Since …
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