Author: Dan Banning
When the Alarm Rings and No One Answers: Tenant Communications in Emergencies
December 4, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged tenant communications systems, emergency alerts, resident safety
Most property management teams feel confident about their hardware. The panels are inspected, alarms are tested, and monitoring contracts are in place. What is less clear is this. When something goes wrong at 2 a.m., how do residents actually know what to do, and how do you know who is still at risk? That gap is why many operators are …
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Why You Need an Out-of-Band Emergency Communication Channel During a Cyber Attack
November 18, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification tagged ransomware incident response, cyberattack communications
When a cyber attack hits, it rarely arrives as a clean, contained “IT problem.” It hits people. Picture a regional hospital early on a Tuesday. Registration desks are busy, lab systems are processing orders, and clinicians rely on electronic health records for every decision. Suddenly, screens freeze. Access to the EHR, billing, imaging, and even email disappears. IT announces a …
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How to Communicate With Employees, Tenants, and Customers During Extreme Winter Weather
November 12, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged natural disasters, extreme weather, employee safety, tenant safety
Winter storms, blizzards, ice storms, and polar cold now affect nearly every region of North America at some point each year making it difficult to communicate with tenants, employees, and customers. High winds, freezing rain, heavy snow, and dangerously low wind chills can strand people at home or on the road, knock out power for days, and create real threats …
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