Blog Posts

November 18, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification tagged ransomware incident response, cyberattack communications

When a cyber attack hits, it rarely arrives as a clean, contained “IT problem.” It hits people. Picture a regional hospital early on a Tuesday. Registration desks are busy, lab systems are processing orders, and clinicians rely on electronic health records for every decision. Suddenly, screens freeze. Access to the EHR, billing, imaging, and even email disappears. IT announces a …

October 25, 2025 Posted by Amber Malinovsky in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged emergency alerts, natural disasters, emergency management

The day the water rose On September 27, 2024, Hurricane Helene brought flash flooding to Erwin, Tennessee. At 10:39 a.m., Impact Plastics lost power as water began pooling outside. By 10:51 a.m., supervisors told workers they could leave if they felt unsafe, but it wasn’t issued as a clear evacuation order. Within the next hour, conditions changed fast. By around …

November 6, 2025 Posted by Dan Banning in Business Continuity, Crisis Communications, Mass Notification, Internal Communications tagged hr information system, HRIS, employee communications

Accurate employee data forms the foundation of every successful communication plan. In an emergency or critical event, knowing who to contact and how to reach them can determine whether people get the help and information they need in time. A modern mass notification system that integrates with an HR platform keeps your employee information up-to-date and ready to be used …

December 17, 2025 Posted by Amber Malinovsky in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged tenant communications systems, tenant safety, emergency management plan

Why the Communication Tools Built into Your Tenant Management System Don’t Cut It Oftentimes, property managers default to the built-in communications features of their tenant management software since they figure they’re already paying for it. But then an emergency will happen, such as a natural disaster or an active shooter, and the shortcomings of these built-in features become evident. Since …

November 12, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged tenant safety, employee safety, natural disasters, extreme weather

Winter storms, blizzards, ice storms, and polar cold now affect nearly every region of North America at some point each year making it difficult to communicate with tenants, employees, and customers. High winds, freezing rain, heavy snow, and dangerously low wind chills can strand people at home or on the road, knock out power for days, and create real threats …

December 4, 2025 Posted by Dan Banning in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged tenant communications systems, emergency alerts, resident safety

Most property management teams feel confident about their hardware. The panels are inspected, alarms are tested, and monitoring contracts are in place. What is less clear is this. When something goes wrong at 2 a.m., how do residents actually know what to do, and how do you know who is still at risk? That gap is why many operators are …

October 21, 2021 Posted by Pocketstop in Crisis Communications, Business Continuity

Whether you’re a Fortune 50 company or a small business, cyber criminals are attacking companies of all sizes and becoming more brazen and destructive as a result. The stats bare this out: Cybercrime is up 600% year-over-year due to the COVID-19 pandemic – even small businesses saw a 424% increase in cyberattacks last year The average cost of an attack …

September 14, 2020 Posted by Pocketstop in Business Continuity, Crisis Communications

First know this: you can never be too prepared when it comes to emergencies like fires. Unpreparedness brings panic and chaos. Planning helps bring organization and solutions to a dangerous situation.

September 3, 2020 Posted by Pocketstop in Business Continuity, Crisis Communications

The COVID-19 crisis is showing us the importance of having an emergency plan in place. Natural disasters begs us to be prepared, but also that each situation is unique and sometimes unpredictable. Ultimately, though, your organization having an emergency plan can possibly save lives and keep those around you from giving in to panic.

November 20, 2019 Posted by Pocketstop in Business Continuity, Mass Notification

Whether you’ve got your services hosted on a local or cloud server, IT outages can occur at anytime. While cloud servers are safer bets as they usually encounter little downtime incidents, they may falter still go down when you least expect it. For all you know, a massive DDoS attack can cripple multiple cloud servers at a time and lead …