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When Seconds Count: Emergency Management Lessons from the Impact Plastics Flood

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Category: Resident, Tenant & Vendor Communications

When Seconds Count: Emergency Management Lessons from the Impact Plastics Flood

October 25, 2025 Posted by in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged emergency alerts, natural disasters, emergency management

impact plastics flooding witness video

The day the water rose On September 27, 2024, Hurricane Helene brought flash flooding to Erwin, Tennessee. At 10:39 a.m., Impact Plastics lost power as water began pooling outside. By 10:51 a.m., supervisors told workers they could leave if they felt unsafe, but it wasn’t issued as a clear evacuation order. Within the next hour, conditions changed fast. By around …

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The Essentials of a Modern Tenant Communication System

December 17, 2025 Posted by in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Internal Communications, Resident, Tenant & Vendor Communications tagged emergency management plan, tenant communications systems, tenant safety

Fig 6 Le Telephone by T du Moncel Paris 1878

Why the Communication Tools Built into Your Tenant Management System Don’t Cut It Oftentimes, property managers default to the built-in communications features of their tenant management software since they figure they’re already paying for it. But then an emergency will happen, such as a natural disaster or an active shooter, and the shortcomings of these built-in features become evident. Since …

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How to Communicate With Employees, Tenants, and Customers During Extreme Winter Weather

November 12, 2025 Posted by in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged natural disasters, extreme weather, employee safety, tenant safety

Winter storms, blizzards, ice storms, and polar cold now affect nearly every region of North America at some point each year making it difficult to communicate with tenants, employees, and customers. High winds, freezing rain, heavy snow, and dangerously low wind chills can strand people at home or on the road, knock out power for days, and create real threats …

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When the Alarm Rings and No One Answers: Tenant Communications in Emergencies

December 4, 2025 Posted by in Location-Based Alerts, Business Continuity, Crisis Communications, Mass Notification, Resident, Tenant & Vendor Communications tagged resident safety, emergency alerts, tenant communications systems

Fire drill in a smoke trailer

Most property management teams feel confident about their hardware. The panels are inspected, alarms are tested, and monitoring contracts are in place. What is less clear is this. When something goes wrong at 2 a.m., how do residents actually know what to do, and how do you know who is still at risk? That gap is why many operators are …

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7 Things About Mass Notification Pre-Written Messages You Should Know

October 27, 2021 Posted by in Mass Notification, Resident, Tenant & Vendor Communications

Employee notification systems, including Pocketstop’s own RedFlag app, is on the rise among organizations that are seeking digital solutions for their communication challenges. As a leader in the alert system industry, Pocketstop understands that clients use these systems for a variety of applications including for the safety and security of their employees, staff, vendors, tenants and more and others during …

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California AB 685: What It Means For You and For The Future of Emergency Communication

October 21, 2020 Posted by in Crisis Communications, Resident, Tenant & Vendor Communications

You probably knew it was coming. Now there is official law regarding how California employers must communicate with their employees when they or other colleagues and individuals become ill or have tested positive for COVID-19.

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5 Ways Property Managers Can Attract Quality Tenants

November 8, 2019 Posted by in Mass Notification, Resident, Tenant & Vendor Communications

Managing a property is no easy task. You need to continuously ensure that the facilities are top-notch and your customers get the best services possible.

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What Shopping Centers Can Do To Support Their Tenants During The Pandemic

April 27, 2020 Posted by in Mass Notification, Resident, Tenant & Vendor Communications

As social distancing and self-isolation become the new normal, many shopping centers are running at limited capacity or have been forced to close down entirely.

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